How Police Request Data from Tucows (OpenSRS / Enom / Hover)
Police and government officials send lawful requests to Tucows (OpenSRS / Enom / Hover) through its law-enforcement portal. The details below are taken from Tucows (OpenSRS / Enom / Hover)'s own published guidelines.
Ministry of Cyber Affairs is not Tucows (OpenSRS / Enom / Hover) and cannot create or reset portal accounts, pass on requests or release data. Contact Tucows (OpenSRS / Enom / Hover) directly. Is this your company? Request a correction.
Where to send the request
| Portal | tucowsdomains.com Criminal matters: submit a valid warrant issued in Canada, Denmark, Germany or the United States via this web form. Subpoenas (civil) use https://tucowsdomains.com/criminal-or-civil-subpoena/. |
|---|---|
| Legal entity | Tucows Inc. / Tucows Domains Inc. (Tucows is the registrar of OpenSRS, Enom and Hover domains; Tucows.com, Co. operates the Tiered Access/TACO system) |
| Official guidelines | tucowsdomains.com |
What Tucows (OpenSRS / Enom / Hover) says about legal process
- Legal process. Remove or re-source the sentence on Whois-privacy domains. Correct wording: for domains using Tucows' Contact Privacy service, Tucows asks for 'local and adequate due process' before disclosing underlying registrant data (OpenSRS/Tucows blog, Oct 21, 2025). The rest (valid subpoena/warrant jurisdictions CA/DK/DE/US, no email content without court order, USD 150/hour research fee) is confirmed on the legal-submissions page.
- Requests from other countries. Subpoenas and warrants from outside Canada, Denmark, Germany and the US are not answered unless domesticated into one of them (legal-submissions page). For TACO Whois requests, foreign LE must answer the RrSG Minimum Required Information questions and may not submit confidential requests (OpenSRS blog).
- Notifying the user. Civil subpoenas: Tucows may promptly notify the customer and let them challenge (legal-submissions). TACO: data subjects are automatically notified that their data was disclosed and to whom; local LE (CA/DK/DE/US) may keep its identity confidential, foreign LE may not; for all LE only the agency name and address are disclosed, not the officer.
Sources
Contacts were read on Tucows (OpenSRS / Enom / Hover)’s own pages and checked on 17 October 2026; companies change them, so confirm on the official page before serving process. This page is general information, not legal advice. See also: all online services, LERS portal guides and police data requests by country.