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Law Enforcement Resources · Cloud storage

How Police Request Data from Box

Police and government officials send lawful requests to Box through a legal-process email address. The details below are taken from Box's own published guidelines.

Ministry of Cyber Affairs is not Box and cannot create or reset portal accounts, pass on requests or release data. Contact Box directly. Is this your company? Request a correction.

Where to send the request

EmailLER@box.com
Legal entityBox, Inc.
Official guidelinesbox.com

What Box says about legal process

  • Legal process. Under the Stored Communications Act Box cannot release user information to anyone other than the user without valid legal process.
  • Notifying the user. General practice is to notify account users of legal process unless prohibited by law or a non-disclosure order.

Sources

Contacts were read on Box’s own pages and checked on 17 October 2026; companies change them, so confirm on the official page before serving process. This page is general information, not legal advice. See also: all online services, LERS portal guides and police data requests by country.