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E-commerce Fraud Help

Dubizzle: How to Report a Scam or Fraud

Scammed by a seller, charged for an order you didn’t place, or contacted by someone claiming to be Dubizzle? Here are the official ways to report it in 2 countries, read on Dubizzle’s own help pages, plus the buyer-protection deadline and where to escalate.

Got a message with a link or email claiming to be Dubizzle? Check it with Website Check: we compare it with the real address and the numbers Dubizzle publishes, and can open the page for you.

Do this first

  1. Stop all contact and payments. Dubizzle will never ask you to pay outside its own checkout, share a one-time code or install a remote-access app.
  2. Report it inside the official Dubizzle app or website (steps below), not through a link or number you were sent.
  3. Only call the numbers below. Numbers found on Google, social media or in a message are often fake.
  4. If you paid by card, bank transfer or a payment app, call your bank’s fraud line now: see Bank Fraud Help.
  5. Watch the buyer-protection deadline below: claims made late are usually refused.

Know this about Dubizzle

  • dubizzle does not take part in sales or recover lost money: if you are scammed, report it to the police.
  • Never share your bank or card details, even with someone claiming to be from dubizzle.

Dubizzle in United Arab Emirates

uae.dubizzle.com
  • Customer support (urgent matters):800-38249953(Monday to Friday, 9 AM to 6 PM (GST))

Report a problem or scam: Use 'Report this Ad' and choose Fraud, or 'Report and Block User' in the chat.

Report a seller or listing: Use 'Report this Ad' (choose Fraud) or 'Report and Block User' in the chat.

Fake Dubizzle messages or sites: Check the sender's domain and avoid urgent requests; if in doubt, contact dubizzle support directly.

Forward phishing to: customersupport@dubizzle.com

Email: customersupport@dubizzle.com

  • Do not send money to anyone in advance; pay in person only when you receive the item.
  • In the UAE it is illegal for recruiters to charge job applicants fees.

If Dubizzle won’t help:

Dubizzle in Egypt

dubizzle.com.eg

Dubizzle publishes no customer-care phone number here. Any number claiming to be Dubizzle support (on Google, social media or a call you received) is a scam. Use the official app or help page below.

Report a problem or scam: Use the 'Report' button on the ad, or the Contact Us form with the category 'Legal Issues'. Report the fraud to the police, who can request the user's data.

Report a seller or listing: Use the 'Report' button on the ad, or the Contact Us form (category 'Legal Issues').

  • Never pay in advance, or by debit card, to someone you do not know before collecting the item.
  • dubizzle will not release user data to you: report to the police, who can request it.

If Dubizzle won’t help:

Checked on Dubizzle’s own help pages on 5 October 2026. Platforms change their support routes, so if something has moved, use the help section in the official app and tell us. See every platform and country in E-commerce Fraud Help, and report the crime to the police via the cyber agencies directory.