Bank of Africa Niger Fraud: How to Report It and Stop the Money
If money left your Bank of Africa Niger account without your permission, or you paid a scammer, contact Bank of Africa Niger straight away and ask it to block the payment and your card. The first minutes matter most.
Do this first
- Call Bank of Africa Niger’s official line below, or use help inside the official Bank of Africa Niger app. Never use a number from a text, a caller or a search result.
- Give them the transaction details (amount, time, and the account or number you paid) and ask them to block your card and stop or recall the payment.
- Change your online banking password and PIN if anyone may know them. Bank of Africa Niger will never ask for your PIN, password or a one-time code.
- Report it to the police too: see who handles cybercrime in Niger, and keep screenshots of every message and payment.
Official Bank of Africa Niger fraud contacts
Bank of Africa Niger
Bank- Head office:+227 20 73 36 20
App or online: Online complaint form: https://docflow.of.africa/BOARecEnLigne/Reclamation.aspx
Report phishing: abuseboa@boaholding.com
If Bank of Africa Niger won’t help
ARCEP Niger (telecom regulator)
Complaints about telecom and mobile operators.
Call +227 20 73 90 11 or email arcep.ne@arcep.ne. The website has a complaint option ('Déposer une réclamation').
Official websiteReport it to the police too
Cybercrime agencies in Niger lists who to report to.
Common questions about Bank of Africa Niger fraud
- What is the Bank of Africa Niger fraud helpline number?
- Bank of Africa Niger lists these numbers on its own website: Head office: +227 20 73 36 20. Always dial the number printed on your card or shown in the official app if you are unsure.
- How do I report fraud to Bank of Africa Niger?
- Call Bank of Africa Niger's official line, or report it in the app or online: Online complaint form: https://docflow.of.africa/BOARecEnLigne/Reclamation.aspx. Tell them the amount, the time and the account the money went to, and ask them to block your card or the payment.
- What if Bank of Africa Niger will not help or refund me?
- In Niger you can complain to ARCEP Niger (telecom regulator). Details of what each one handles are on this page.
Other providers in Niger
These contacts were read on Bank of Africa Niger’s own website on 3 October 2026. If a number has changed, use the one in the official app and tell us. Ministry of Cyber Affairs is not Bank of Africa Niger and cannot recover money. All Niger providers are in Bank Fraud Help: Niger.