Bank Fraud Help · Greece
Eurobank Fraud: How to Report It and Stop the Money
If money left your Eurobank account without your permission, or you paid a scammer, contact Eurobank straight away and ask it to block the payment and your card. The first minutes matter most.
Do this first
- Call Eurobank’s official line below, or use help inside the official Eurobank app. Never use a number from a text, a caller or a search result.
- Give them the transaction details (amount, time, and the account or number you paid) and ask them to block your card and stop or recall the payment.
- Change your online banking password and PIN if anyone may know them. Eurobank will never ask for your PIN, password or a one-time code.
- Report it to the police too: see who handles cybercrime in Greece, and keep screenshots of every message and payment.
Official Eurobank fraud contacts
Eurobank
Bank- Cancel lost or stolen card:+30 210 9555000(24/7)
- Customers abroad:+30 210 9555345(Daily 8am–11pm (Greek time))
App or online: Debit cards can be cancelled in the app or online banking. For credit cards, call the 24/7 line.
Email: info@eurobank.gr
Your rights as a Eurobank customer in Greece
- EU payment services rules (PSD2). Greece is in the EU, so the EU rules on unauthorised payments apply. The EU's official guide explains your refund rights. Source
Report it to the police too
Cybercrime agencies in Greece lists who to report to, and our step-by-step guide covers the rest: How to Report Cybercrime and Online Fraud in Greece (2026).
Common questions about Eurobank fraud
- What is the Eurobank fraud helpline number?
- Eurobank lists these numbers on its own website: Cancel lost or stolen card: +30 210 9555000 (24/7); Customers abroad: +30 210 9555345 (Daily 8am–11pm (Greek time)). Always dial the number printed on your card or shown in the official app if you are unsure.
- How do I report fraud to Eurobank?
- Call Eurobank's official line, or report it in the app or online: Debit cards can be cancelled in the app or online banking. For credit cards, call the 24/7 line., or by email: info@eurobank.gr. Tell them the amount, the time and the account the money went to, and ask them to block your card or the payment.
Other providers in Greece
These contacts were read on Eurobank’s own website on 3 October 2026. If a number has changed, use the one in the official app and tell us. Ministry of Cyber Affairs is not Eurobank and cannot recover money. All Greece providers are in Bank Fraud Help: Greece.