⚠️ DISCLAIMER: Ministry of Cyber Affairs is an independent news, guides and directory service on cybercrime and cybersecurity, for victims and investigators. It is NOT an official government or ministry portal.
Website Scam CheckerNew
Bank Fraud Help · Oceania

Fiji: How to Report Bank Fraud

If money left your account without your permission, or you were tricked into sending it, contact your bank or payment provider straight away. The faster they hear from you, the better the chance of stopping or recovering the money. Below are the official fraud and card lines for 4 providers in Fiji.

Do this first

  1. Call your bank’s fraud or card line now. Use a number from this page, the back of your card, or your bank’s official app. Never use a number from a text, an email, a caller or a search ad.
  2. Block your card or freeze your account in the app if you can, and change your online banking password.
  3. Ask the bank for a reference number, and write down the time you reported it.
  4. Report it to the police as well: see who handles cybercrime in Fiji.
  5. Keep everything: messages, call logs, screenshots and transaction IDs. Your bank will never ask for your PIN, password or a one-time code.

Bank and payment fraud lines

BSP (Bank of South Pacific) Fiji

Bank
Full guide: report BSP (Bank of South Pacific) Fiji fraud Source: BSP (Bank of South Pacific) Fiji official page

Westpac Fiji

Bank

Email: westpacfiji@westpac.com.au

Full guide: report Westpac Fiji fraud Source: Westpac Fiji official page

ANZ Fiji

Bank
Full guide: report ANZ Fiji fraud Source: ANZ Fiji official page

M-PAiSA (Vodafone Fiji)

Mobile money
  • Customer care (free):124
Source: M-PAiSA (Vodafone Fiji) official page

Wallet guides: M-PAiSA fraud help

Not listed here

We could not confirm contact details on the official website of: MyCash (Digicel Fiji). Rather than risk a wrong number, we leave them out. Use the number printed on your card or shown in the provider’s official app.

Report it to the police too

Banks often ask for a police report before they investigate. Cybercrime agencies in Fiji.

Every number on this page was read on the provider’s or regulator’s own website on 3 October 2026. Banks change numbers, so if one doesn’t work, use the number on your card or in the official app, and tell us so we can fix it. See every country in the Bank Fraud Help directory.